Public Desire

Public Desire Connection Number

Company Connection
Public Desire 118 057

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Public Desire: 118 Contact Number - 118 057

Public Desire Head Office Address

Department Address
Head Office (UK) Studio House, 40 Invar Road, Manchester M27 9HF

Public Desire Shoes

Public Desire is a women’s footwear brand, making affordable stylish shoes for fashion forward girls. Their unique shoes are shipped all over the world to bring innovative styles to everyone. Public desire has a large social media following (1.1M on Instagram, 38.3k on Twitter, 190k on facebook)  and often works with bloggers, advertising for bloggers to email them at blogger@publicdesire.co.uk on their social media pages. Public Desire sells their shoes on their own website as well other clothing websites such as ASOS. Public Desire started from businessman Qasim Akhlaq’s footwear shop in 2000 which he ran for eight years until 2008 when he decided to turn to e-commerce. Public Desire launched in 2014, with sales reaching £9m in the first year, surpassing the expectations of £3m. Public Desire grew quickly making around £20m in sales in 2016, gaining, even more, popularity in 2017 through social media and bloggers. Public Desire sells all types of shoes ranging from flats to heels to ankle boots in sizes 3-8. Public Desire also offer 10% student discount for university or college students which is verified through uni days which is a student discount website (to sign up click on the link to the uni days website, then enter the required information, if your university or college is on the list you are eligible for student discount) as well as having sales throughout the year saving you even more for new on trend shoes.

Delivery

If you live in the UK you have three choices of delivery from the Public Desire website:

UK next working day delivery – £4.99 (must order before 10 pm for your shoes to arrive the next day)

UK Saturday delivery – £8.99 (must order by 10 pm Friday)

UK standard delivery – £2.99 (2-3 working days)

If you live in the USA you have two delivery options:

USA next day delivery – £12.99 (must order by 12 pm GMT)

USA tracked delivery – £7.99 (6-8 working days)

If you live in certain parts of Europe:

Standard 4-5 working day delivery – £4.99

For the rest of the world:

Standard 7-14 working day delivery – £14.99

To check what the delivery options are for your specific country, public desire has a delivery section on their website with a drop down list of countries explaining prices and options.

Returns

UK

Public Desire offer free simple UK returns, allowing you to return any item within 28 days of it arriving for a full refund as long as the product is in original condition. To return an item you need to repackage the product in the original packaging, peel off the royal mail returns label and attach it to the front of your parcel ensuring any original delivery labels are covered, take your parcel to any post office and collect proof of postage do not post the package through the post box as you need a post office receipt. Allow up to 5 working days for your package to be processed. Keep the postage receipt and email the tracking number to Public Desire.

USA

If you wish to return a package from the USA, you can return any item within 28 days of delivery if the item is in original condition. Return the item to this address:

Public Desire/Direct – returns c/o
Zipx Package Service
Dept # 97 8401 NW 17 Street
Doral, Florida 33191

United States

You will have to return your items at your own cost, allow up to 10 days for your product to be processed and keep your proof of postage as well as emailing Public Desire your tracking number.

International

For International returns, you can return your products within 28 days of them being delivered as long as they’re undamaged and in original condition. you will have to return them at your own cost to this address:

Public Desire
Studio House
40 Invar Road
Swinton
Manchester
M27 9HF
United Kingdom

Allow up to 5 working days for your package to be processed, keep proof of postage and email your tracking number to Public Desire.

Any sale items are considered final sale and will not be accepted for returns unless faulty. If you have had a problem with your returns call the number above and we will connect you to a member of the Public Desire team.

 

Blogger collaborations

Public Desire is known for their large social media presence, racking in 1.1M Instagram followers. So it seems perfect for public desire to do a collaboration with 4 well-known bloggers to make a collection for summer 2017. The VIPD collection is a blogger collaboration for summer 2017, designed by Shirley B.Eniang, Jayde Pierce, CC Clarke and Lissy Roddy. Each shoe shows the bloggers personal style with ankle boots, heels and over the knee boots, this collection is perfect for all your summer shoe needs as well as being designed by your favourite bloggers. Public Desire’s designers and buyers worked very closely with the bloggers to help their ideas come to life, helping them through every process from choosing inspiration to making mood boards to picking colours and patterns the bloggers were completely involved in the making of this collection. Each shoe purchase even comes with a hand written note by the blogger who designed your shoes.

Reviews

1084 people out of 1801 reviews said that Public Desire is excellent, stating that the shoes are “beautiful” and “fit perfectly”. On the other hand, 234 people out of 1801 reviews said that Public Desire’s service was bad, explaining that the shoes they ordered “never came” or that their customer service was “awful” and “rude” or just simply never replied to them. 139 people said that Public Desire was average as they think that the size guide is incorrect or that the delivery was later than expected.