Pretty Little Thing

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The Pretty Little Thing connection number can be very hard to find. We can help you connect with them on 118 057.

Company Connection
Pretty Little Thing 118 057

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Pretty Little Thing: 118 Contact Number - 118 057

Pretty Little Thing Head Office Address

Department Address
Head Office (UK) Wellington Mill, Pollard Street East Manchester Cheshire, U.K.


Pretty Little Thing Clothing

Pretty Little Thing is a trendy yet affordable fashion website. It focuses on providing clothes which take inspiration from the catwalk and celebrity trends, but at a price point that everyone can afford. It is a fast fashion website with new styles coming in every day as the trends develop. Pretty Little Thing won a Fabulous High Street fashion award in 2014 and is loved by reality TV stars, bloggers and celebrities alike – even Kylie Jenner is a fan of the brand, regularly posting pictures of her wearing it on Instagram.

Clothing from Pretty Little Thing is available in many different categories: dresses, tops, coats and jackets, knitwear, jeans, bodysuits, jumpsuits/playsuits, shorts, crop tops, co-ords, nightwear, lingerie and swimwear. You can search for clothing by category or by trend if you are wishing to be inspired – current trends listed on the website include satin fever, velvet and workout clothes. Clothing from the main collection is available in sizes 4-16, but there is also a Shape collection designed specifically for girls with curvy, hourglass figures and this range goes from a size 8 to a size 20.

There are several different clothing collections available from Pretty Little Thing. There is the Premium collection which costs more, but is made up of exclusive designers and higher quality materials. There is an Activewear collection for women who wish to look stylish in the gym. There is a Workwear collection for office-appropriate trends and a Basics collection to help you build a capsule wardrobe. Lastly, there is a Petite collection for women under 5’3, tailored to fit their fingers.

Pretty Little Thing curates how people style their clothes using the hashtag #PLTStyle. It consists of a blog, showcase of celebrity looks and social media. You can submit photos of yourself wearing Pretty Little Thing on Instagram for the chance to be featured on the company’s social media.

Pretty Little Thing Dresses

If you need an everyday dress to wear to work, a knitted dress to keep you cosy with some over-the-knee boots or a going ‘out-out’ dress for Friday night drinks, Pretty Little Thing has plenty of choices. There are almost 2000 different dresses on the website, all of which are exclusively designed by Pretty Little Thing. You can find every type of style such as bodycon, midi, maxi, shirt, shift, slip, t-shirt, swing and skater. Dresses are available in sizes 4-16 and are priced between £4-100, with basic jersey styles usually the cheapest and dresses from the premium collection being the most expensive.

Pretty Little Thing Delivery

Pretty Little Thing: 118 Contact Number - 118 057

Pretty Little Thing has several delivery options available to customers who wish to place an order. They are as follows:

  • UK Saver: 3-5 working days
  • UK Collect+: 2-3 working days
  • UK Next Day: Order before 10 pm to receive your order the next day
  • UK Nominated Day: Delivery on the date of your choice
  • UK Next Day Evening: Evening delivery the next day
  • European delivery: 5-10 working days
  • USA & Canada: 7-14 working days
  • Rest of world: 10-14 working days

Deliveries in the UK can be made anytime between 8 am and 9 pm. If you’re not home, the courier will attempt to deliver your parcel to a safe place.

If you are a regular Pretty Little Thing customer, you might benefit from premium delivery, which costs £8.99 for the year. You will get unlimited next-day delivery for a year thanks to the Premium membership.

Pretty Little Thing Returns

If you need to return an item to Pretty Little Thing, you must do so within 14 days of the date given on your dispatch note. The items must be unwashed and unworn and have all tags attached. Refunds can’t be given on swimwear if the hygiene seal has been broken, or on pierced jewellery. Returns are free but you must keep hold of your proof of postage in the event that your item is lost. You can send returns via Collect+ or the Post Office by using the prepaid label – you can print a new one from the Pretty Little Thing website if you have lost your label.

Pretty Little Thing Reviews

On the consumer review website TrustPilot, Pretty Little Thing has a rating of 5.6 out of 10. Here is what some of the comments say:

“I ordered a bikini but never received the top. I have had no reply from customer service for a week”

“ I live in the US and I had a surprisingly positive experience given the reviews”

“It has gone way past the date that my item should have been delivered and the tracking website is unreliable”

“I ordered an item three weeks ago and I still haven’t received it”

“As far as I am aware this is a scam company – I paid out and received nothing in return. I have no choice but to report them to trading standards”

“I live in Australia and I didn’t find the shipping bad at all – it took just over two weeks for my order to get to me”

“I bought two tops from this site and they were reasonably priced and true to size”

“I was extremely sceptical about placing an order but I found a dress that was just too perfect to pass up. It fits perfectly and the quality is really good”

About Pretty Little Thing

Pretty Little Thing is based in Ancoats, Manchester. It was founded in 2012 by the two sons of the co-founder of fellow fashion retailer Boohoo.