Fat Face

Fat Face: 118 Contact Number - 118 057

Fat Face Connection Number

Company Connection Number
Fat Face 118 057

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Fat Face Head Office Address

Department Address
Head Office (UK) Fat Face,
Unit 1-3 Ridgway,
Havant,
Hampshire,
PO9 1QJ

 

Returns Policy – Fat Face

If you would like to make a return with Fat Face, you do so within 30 days of receiving your items with them. Returns are free, and can be taken to any Fat Face store in the UK. The items must be in their original condition. You can also take your items to your local post office to send back to Fat Face at their depot. To do this, follow the instructions on the sheet which arrived with your parcel. If you are choosing this method, make sure that you receive a proof of postage when you send your items. Doing this ensures that you can prove your purchase if the parcel goes missing in transit.

If you would like to return your parcel via click and collect, this is also possible. Simply take your parcel to any participating store across the UK and enclose your Fat Face returns form and label.

If you want to return an international parcel sent by Fat Face, you can do so within 30 days of the invoice date within your original parcel.

Reviews of Fat Face

Below are some reviews you can find online of the retailer Fat Face. If you would like to make a complaint, call the number above and a member of staff will be able to help you further.
“The people who work for Fat Face are really friendly and helpful, and made the shop feel like an independent shop rather than a faceless chain. “
“Do not shop with Fat Face if you have bought Christmas presents, they do not accept gift receipts for refunds. Shocking coming from a large brand like Fat Face”
“Ordered a couple of T-shirts in the sales, came really fast and loved the fit, will be shopping there again”
“Terrible customer service. I DO NOT RECOMMEND SHOPPING HERE.”
“Took almost a month to get a full refund from them”
“I didn’t receive my order with Fat Face. Been waiting two months for this now, and every time I call them they tell me that my parcel is still on its way. Unacceptable. I do no recommend this store”

About Fat Face

Fat Face is a clothing and accessories retailer which is based in the UK. Founded in 1988 as a Ski Resort T-Shirt Company, the Franchise has grown in popularity and styling options, with over 200 stores in the UK alone.
In 2000, 40% of the Fat Face Company was sold to a company in Edinburgh for £5m. And in 2005, the firm was bought by Advent International, which then gained the 40% ownership of Fat Face.
The clothing retailer was then sold in 2007 for £360m by Bridgepoint Capital, a private equity group. Over the years, the retailers has changed its Chief Executive a number of times, with Anthony Johnson being the current CE and ex Marks and Spencer Executive Stuart Rose as the chairman of the company.

FAQ’s

When was Fat Face founded?

Fat Face is a clothing and accessories retailer which is based in the UK. Founded in 1988 as a Ski Resort T-Shirt Company, the Franchise has grown in popularity and styling options, with over 200 stores in the UK alone.

How can I return an item with Fat Face?

If you would like to make a return with Fat Face, you do so within 30 days of receiving your items with them. Returns are free, and can be taken to any Fat Face store in the UK. The items must be in their original condition. You can also take your items to your local post office to send back to Fat Face at their depot. To do this, follow the instructions on the sheet which arrived with your parcel. If you are choosing this method, make sure that you receive a proof of postage when you send your items. Doing this ensures that you can prove your purchase if the parcel goes missing in transit.

Where is the Fat Face Head Office?

Fat Face,
Unit 1-3 Ridgway,
Havant,
Hampshire,
PO9 1QJ